{"_id":"95d50ee1093e42c197f633ab7e02beea","lang":"EN","data":{"ONLINE":"Online","VIEW_MORE":"View more","PRECHAT_GATE_MESSAGE":"Hi there! Please share your details below so we can assist you.","LABEL_GATE_VERIFICATION_FAILED":"Verification failed. Please try again.","LABEL_GATE_RETRY":"Retry","LABEL_PLACEHOLDER":"type your message..","LABEL_START_NW_CONV":"New conversation","LABEL_FIRST_MSG":"Describe shortly your problem, you will be contacted by an agent.","LABEL_FIRST_MSG_NO_AGENTS":"🤔  All operators are offline at the moment. You can anyway describe your problem. It will be assigned to the support team who will get back to you as soon as possible.","LABEL_FIRST_MSG_OPERATING_HOURS_CLOSED":"🤔  Our offices are closed. You can anyway describe your problem. It will be assigned to the support team who will get back to you as soon as possible.","LABEL_SELECT_TOPIC":"Select a topic","LABEL_COMPLETE_FORM":"Complete the form to start a conversation with the next available agent.","LABEL_FIELD_NAME":"Name","LABEL_ERROR_FIELD_NAME":"Required field (minimum 5 characters).","LABEL_FIELD_EMAIL":"Email","LABEL_ERROR_FIELD_EMAIL":"Enter a valid email address.","LABEL_FIELD_PHONE":"Phone","LABEL_ERROR_FIELD_PHONE":"Enter a valid phone number.","LABEL_WRITING":"is writing...","AGENT_NOT_AVAILABLE":" Offline","AGENT_AVAILABLE":" Online","GUEST_LABEL":"Guest","ALL_AGENTS_OFFLINE_LABEL":"All operators are offline at the moment","LABEL_LOADING":"Loading...","CALLOUT_TITLE_PLACEHOLDER":"Please feel free to ask any questions.","CALLOUT_MSG_PLACEHOLDER":"Start Chatting🔊","CUSTOMER_SATISFACTION":"Customer satisfaction","YOUR_OPINION_ON_OUR_CUSTOMER_SERVICE":"Your opinion on our customer service","DOWNLOAD_TRANSCRIPT":"Download transcript","BACK":"Back","CONTINUE":"Continue","YOUR_RATING":"your rating","WRITE_YOUR_OPINION":"Write your opinion ... (optional)","SUBMIT":"Submit","THANK_YOU_FOR_YOUR_EVALUATION":"Thank you for your evaluation","YOUR_RATING_HAS_BEEN_RECEIVED":"your rating has been received","ALERT_LEAVE_CHAT":"Do you want to leave the chat?","YES":"Yes","NO":"No","BUTTON_CLOSE_TO_ICON":"Minimize chat","BUTTON_EDIT_PROFILE":"Update profile","BUTTON_DOWNLOAD_TRANSCRIPT":"Download transcript","RATE_CHAT":"Rate chat","WELLCOME_TITLE":"Hi, welcome to HeiChat 👋","WELLCOME_MSG":"How can we help?","WELLCOME":"Welcome","WELCOME_TITLE":"Hi, welcome to HeiChat 👋","WELCOME_MSG":"How can we help?","WELCOME":"Welcome","OPTIONS":"options","SOUND_OFF":"Sound off","SOUND_ON":"Sound on","LOGOUT":"Logout","CLOSE":"Close","RESTART":"Restart","PREV_CONVERSATIONS":"Your conversations","YOU":"You","SHOW_ALL_CONV":"show all","START_A_CONVERSATION":"Start a conversation","NO_CONVERSATION":"No conversation","SEE_PREVIOUS":"see previous","WAITING_TIME_FOUND":"The team typically replies in $reply_time","WAITING_TIME_NOT_FOUND":"The team will reply as soon as possible","CLOSED":"Closed","CLOSE_CHAT":"Close chat","MINIMIZE":"Minimize","MAXIMIZE":"Maximize","INFO_SUPPORT_USER_ADDED_SUBJECT":"you","INFO_SUPPORT_USER_ADDED_YOU_VERB":"you have been added ","INFO_SUPPORT_USER_ADDED_COMPLEMENT":"the chat","INFO_SUPPORT_USER_ADDED_VERB":"joined","INFO_SUPPORT_CHAT_REOPENED":"Chat reopened","INFO_SUPPORT_CHAT_CLOSED":"Chat closed","INFO_SUPPORT_LEAD_UPDATED":"Lead updated","INFO_SUPPORT_MEMBER_LEFT_GROUP":"removed from group","INFO_SUPPORT_MEMBER_ABANDONED_GROUP":"has left the conversation","INFO_A_NEW_SUPPORT_REQUEST_HAS_BEEN_ASSIGNED_TO_YOU":"A new support request has been assigned to you","TICKET_TAKING":"The request has been received and the assistance staff is dealing with it.\nTo add more comments, reply to this email.","LABEL_ERROR_FIELD_REQUIRED":"Required field","SENT_AN_ATTACHMENT":"sent an attachment","SENT_AN_IMAGE":"sent an image","LABEL_PRECHAT_USER_FULLNAME":"Full name","LABEL_PRECHAT_USER_EMAIL":"Email","LABEL_PRECHAT_USER_EMAIL_ERROR":"Invalid email address","LABEL_PRECHAT_USER_PHONE":"Phone","LABEL_PRECHAT_USER_PHONE_ERROR":"Phone is required","LABEL_PRECHAT_FIRST_MESSAGE":"Your message for the support team","LABEL_PRECHAT_STATIC_TERMS_PRIVACY":"Before proceeding in the conversation please agree to our <a href='https://heichat.net/termsofservice/' target='_blank'>Terms</a> and <a href='https://heichat.net/privacy.html' target='_blank'>Privacy Policy</a>","LABEL_PRECHAT_ACCEPT_TERMS_PRIVACY":"I agree","PRECHAT_REQUIRED_ERROR":"This field is required","LABEL_TODAY":"today","LABEL_TOMORROW":"yesterday","LABEL_LAST_ACCESS":"last access","LABEL_TO":"at","ARRAY_DAYS":["Monday","Tuesday","Wednesday","Thursday","Friday","Saturday","Sunday"],"LABEL_PREVIEW":"Preview","ADD_TO_CART":"Add to Cart","VIEW":"View","TRACK_ORDER":"Track Order","COPY":"Copy","COPIED":"Copied!","WIDGET_CONNECTING":"Connecting...","SECURITY_CHECKING":"Security checking...","SWITCH_TO":"Or switch to:","CONNECTION_NETWORK_ERROR":"Our apologies. There was some trouble connecting to network","AUTHENTICATING":"Authenticating user...","CONNECTION_ERROR":"Connection error!"}}